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Effective date: 01.05.2026

Privacy policy

Thank you for choosing to be part of our community at Oz Golden Rush Pty Ltd, doing business as Oz Golden Rush. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, or our practices regarding your personal information, please contact us.

When you visit our website https://www.ozgoldenrush.com.au/ or use our services, you trust us with your personal information. We take that trust seriously.

Our website and services.

This Privacy Policy applies to all information collected through our website (such as https://www.ozgoldenrush.com.au) and any related services, sales, marketing, or events (collectively referred to as the “Services”).

Please take the time to read this policy carefully to make informed decisions about sharing your personal information with us.

Table of contents

  1. What information do we collect?

  2. How do we use your information?

  3. Will your information be shared with anyone?

  4. Do we use cookies and other tracking technologies?

  5. How long do we keep your information?

  6. How do we keep your information safe?

  7. Do we collect information from minors?

  8. Do we make updates to this policy?

What information do we collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us, such as your name, address, contact details, login credentials, and payment information.

We collect personal information that you voluntarily provide when you express interest in our products or services, participate in activities on our website, or contact us directly.

The type of personal information we collect depends on how you interact with us and the Services. It may include:

  • Name and Contact Data: Your first and last name, email address, postal address, phone number, and similar contact details.

  • Credentials: Passwords, password hints, and related security information used for authentication and account access.

All personal information provided to us must be true, complete, and accurate. Please notify us promptly if your information changes.

Information automatically collected

In short: Some data—like your IP address, browser type, and device information—is automatically collected when you use our website.

When you visit, use, or navigate our Services, certain information is automatically collected. This does not reveal your specific identity (such as your name or contact details) but may include device and usage data such as:

  • IP address, browser, and device characteristics

  • Operating system and language preferences

  • Referring URLs, device name, and country

  • Information about how and when you use our Services

This data helps us maintain the security and performance of our website, as well as perform analytics and reporting.

Like many businesses, we also collect information through cookies and similar technologies.

Information collected from other sources

In short: We may collect limited information about you from third-party sources.

We may obtain information about you from public databases, joint marketing partners, and other external sources. Examples include:

  • Social media profiles

  • Marketing leads

  • Search results and paid listings (e.g., sponsored links)

When we collect such data, we will inform you of the source and type of information obtained within a reasonable time (no later than one month).

How do we use your information?

In short: We process your data for legitimate business interests, to fulfill our contracts with you, to comply with legal obligations, or based on your consent.

We use the personal information we collect for various business purposes, including:

  • To fulfill and manage orders: Processing payments, returns, and exchanges.

  • To protect our Services: For fraud detection and security monitoring.

  • To enforce our terms and policies: Ensuring compliance with business and legal requirements.

  • To respond to legal requests: Handling subpoenas or other lawful requests.

  • To deliver requested services: Providing you with the products or services you have purchased or requested.

  • For business analytics: Conducting data analysis, identifying usage trends, improving our marketing efforts, and enhancing user experience.

We may use aggregated and anonymized data for analytical purposes, ensuring it is not linked to any identifiable individual.

Will your information be shared with anyone?

In short: We only share your information when necessary — for example, with your consent, to comply with the law, or to provide services.

We may share or process your data under the following circumstances:

  • Consent: When you have given explicit permission for a specific use.

  • Legitimate Interests: When necessary for our business operations.

  • Performance of a Contract: When required to fulfill our agreement with you.

  • Legal Obligations: When disclosure is legally mandated, such as responding to court orders or government requests.

  • Vital Interests: When necessary to prevent potential harm or fraud.

We may also share your information in connection with a business transfer — such as a merger, acquisition, or sale of company assets.

Do we use cookies and other tracking technologies?

In short: Yes. We may use cookies and similar technologies to collect and store information.

These tools help us enhance your browsing experience, analyze usage, and improve website functionality. You can choose to disable cookies through your browser settings. For more details, please review our Cookie Policy.

How long do we keep your information?

In short: We retain your information only as long as necessary for legitimate business or legal purposes.

We keep your personal information for as long as required to fulfill the purposes described in this policy, unless a longer retention period is mandated by law (e.g., for tax or accounting purposes).

We will not retain identifiable personal data for longer than one year. Once no longer needed, data will be securely deleted or anonymized.

How do we keep your information safe?

In short: We implement appropriate technical and organizational measures to protect your personal information.

We use security protocols designed to protect the integrity and confidentiality of personal data. However, no online transmission or storage system is completely secure. Accessing our Services is at your own risk, and you should ensure that you use a secure environment.

Do we collect information from minors?

In short: We do not knowingly collect or market to anyone under the age of 18.

By using our Services, you confirm that you are at least 18 years old or that you are the parent or guardian of a minor using our Services with your consent.

If we learn that we have collected personal information from someone under 18 without proper consent, we will delete that information promptly. To report such a case, please contact enquiry@ozgoldenrush.com.au.

Do we make updates to this policy?

In short: Yes, we may update this policy as necessary to stay compliant with relevant laws.

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the updated version will include a revised “Last Updated” date.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

OZ Golden Rush

Australia's 24/7 mobile broker for precious metals, timepieces and fine jewellery.

h o u r s

Mon - Sat ' 9am - 6pm

24/7 mobile - call for urgent transactions

n s w

Level 1, 60 Martin Place, Sydney NSW 2000

Licence 2PS29859

V I C

Level 19, 180 Lonsdale Street, Melbourne 3000

Licence SHD - 0018205

q l d

Level 1, 470 Pauls Terrace, Fortitude Valley, Brisbane 4006

Licence SHD - 0018205

© 2026 OZ Golden Rush Pty Ltd

OZ Golden Rush

Australia's 24/7 mobile broker for precious metals, timepieces and fine jewellery.

h o u r s

Mon - Sat ' 9am - 6pm

24/7 mobile - call for urgent transactions

n s w

Level 1, 60 Martin Place, Sydney NSW 2000

Licence 2PS29859

V I C

Level 19, 180 Lonsdale Street, Melbourne 3000

Licence SHD - 0018205

q l d

Level 1, 470 Pauls Terrace, Fortitude Valley, Brisbane 4006

Licence SHD - 0018205

© 2026 OZ Golden Rush Pty Ltd

OZ Golden Rush

Australia's 24/7 mobile broker for precious metals, timepieces and fine jewellery.

h o u r s

Mon - Sat ' 9am - 6pm

24/7 mobile - call for urgent transactions

n s w

Level 1, 60 Martin Place, Sydney NSW 2000

Licence 2PS29859

V I C

Level 19, 180 Lonsdale Street, Melbourne 3000

Licence SHD - 0018205

q l d

Level 1, 470 Pauls Terrace, Fortitude Valley, Brisbane 4006

Licence SHD - 0018205

© 2026 OZ Golden Rush Pty Ltd